Your security matters to us

We’re proud of the trust you place in us to help you carry out your charitable mission. As cybersecurity risks evolve, our dedicated oversight and technology practices are here to help you give with confidence.

GRANT REVIEW AND DUE DILIGENCE

Added protections for your giving

Our team of experts review and verify every grant recommendation and recipient to give you more protection and peace of mind. Our focus in this dynamic landscape is to balance efficiency with security and intentionality so we can best support your charitable mission.

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OUR SECURITY PRACTICES

How we keep your Giving Account safe

We’re regularly consulting security experts and adding additional protections to maintain the integrity and impact of your philanthropy.

A secure online portal

Your Giving Account is protected by multi-factor authentication at login, strong encryption, and firewalls.

Timely activity alerts

You can stay informed on account transactions and updates with our automatic email alerts—so you can act quickly if anything looks unfamiliar.

Voice biometrics

Our teams use advanced technology to verify your voice over the phone, ensuring that only you or authorized users can access your Giving Account.

Preventing unsafe digital practices

We’re constantly monitoring the latest cybersecurity best practices and adding protections to stop dangerous tactics.

WHAT YOU CAN DO

Keep your giving secure

Reduce your risk by developing smart habits to protect your sensitive credentials and accounts—both here at Fidelity Charitable and wherever else you engage online. These tips can help you get started.

Use secure browsers and passwords

Only log in to your Giving Account through our website, never through an alternate site or a third-party service. Use a secure website browser and create a unique login credential with a complex password to mitigate risk.

Research charities

With scams on the rise, you can rely on our resources to ensure the nonprofits you want to support are legitimate and in good standing with the IRS. Double-check the charity’s information and tax identification number before recommending a grant.

Avoid third-party payment processors

Be careful with widgets or tools that promise convenience when donating—providing your credentials to these third parties could put your Giving Account at risk.