What is multi-factor authentication (MFA) and what is the value of it being enrolled?

The safety of donors’ personal information is a top priority at Fidelity Charitable, and with an increase in the risk of password and identity thefts through tactics such as phishing, multi-factor authentication is critical as we continue to protect donor data. This next-level security layer reduces identity and fraud risks by making it harder for cyber criminals to get access to accounts and personal information. We continuously look to improve the customer experience while also ensuring the security of donor data.

With multi-factor authentication, an extra layer of security is added to your Giving Account to prevent someone from completing certain transactions, even if they have your password. This extra security measure requires you to verify your identity using a randomized six-digit code we’ll send you.

You can choose to receive your security code through one of two ways: by text or voice call to your mobile phone (or an alternate phone number).