Winter storms have brought snow, ice and dangerously low temperatures to Texas, Oklahoma and Louisiana. Here's how to help.
First, make sure you are using the code that is in the message itself and not the hyphenated six-digit incoming number. If this doesn't solve the problem, do the following:
1. Select "Didn't get the code?"
2. Complete the steps for requesting a new code. If you're receiving the code by phone, make sure to choose a compatible delivery method. For example, we can only send text messages to a mobile phone. For a landline phone, select an automated call.
If you received multiple codes, enter the most recent one.