Virtual Assistant is Fidelity Charitable’s automated natural language search engine to help you find information on the Fidelity Charitable site. As with any search engine, we ask that you not input personal or account information. Information that you input is not stored or reviewed for any purpose other than to provide search results and to help provide analytics to improve the search results.
For Giving Account servicing requests, please call our donor services team at 1-800-262-6039. Responses provided by the Virtual Assistant are to help you navigate FidelityCharitable.org and, as with any Internet search engine, you should review the results carefully. Fidelity Charitable does not guarantee accuracy of results or suitability of information provided.