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  • The Giving Account
    • How it works
    • Charities you can support
    • What you can donate
    • What it costs
    • Investment options
    • Working with your financial advisor
    • Private Donor Group
  • Research & Insights
    • Research & insights
    • Blog
    • Donor stories
  • Guidance
    • Philanthropy 101
    • Family philanthropy
    • Tax strategies
    • Estate planning
    • Disaster relief
    • Research charities
    • Philanthropic Journey Guide
    • Philanthropic Advice Referral Network
    • Tools and calculators
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The charity I recommended my grant to never received the check. What do I do?

If your recommended grant was approved, please allow time for the charity to receive and deposit the check.

If the check was sent to an address that is no longer valid or the charity confirms they never received the check, please call to cancel the approved grant and reissue a new one. When recommending the new grant online, please indicate the new address by manually entering it. When recommending the new grant over the phone, please notify the service representative assisting you.

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