Why were there adjustments made on my account?

The recent adjustments made to your Giving Account could be due to a variety of reasons such as:

  • One of your grant checks to a charity was returned to Fidelity
  • A grant check was not deposited by the charity in a timely manner
  • An administrative fee has been assessed

We are experiencing increased instances of returned or delayed processing of checks due to the COVID-19 pandemic. For additional details, log in to your account or select History or Statements and confirmations from the top navigation menu.